FAQ

What is Green Handlooms?

Green Handlooms is an online store dedicated to promoting and selling handcrafted, eco-friendly textile products. We work directly with artisans and weavers to ensure fair trade practices and sustainable production.

What kind of products do you sell?

We offer a wide range of products, including handwoven sarees, scarves, stoles, home decor items like bedspreads and cushion covers, and natural-dyed fabrics. Our collection focuses on traditional weaving techniques and natural fibers.

Are your products truly eco-friendly?

Yes. We are committed to sustainability. Our products are made from natural fibers such as cotton, silk, and linen. We prioritize using natural and vegetable dyes, and our handloom production process has a significantly lower carbon footprint compared to machine-based textile manufacturing.

How can I place an order?

You can place an order directly through our website. Simply add the desired items to your cart and proceed to checkout. You will be asked to provide your shipping and payment information to complete the purchase.

What payment methods do you accept?

We accept all major credit cards, debit cards, and net banking. We also offer payment through popular digital wallets and secure payment gateways.

Is my payment information secure?

Absolutely. We use a secure payment gateway that encrypts your payment details, ensuring your personal and financial information is completely protected.

How long does shipping take?

Shipping times can vary depending on your location. Typically, orders are processed and shipped within 2-3 business days. Delivery within India usually takes 5-7 business days. For international orders, it may take 10-15 business days. You will receive a tracking number once your order is shipped.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs will be calculated at checkout based on your delivery address.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return the item within 14 days of delivery for a full refund or exchange. The product must be unused, unwashed, and in its original condition with all tags intact for more details read the policy carefully link https://greenhandlooms.com/Return_Policy

What if the product I receive is damaged?

We take great care in packaging our products, but in the unlikely event that you receive a damaged item, please contact our customer support team immediately with a photo of the product. We will arrange for a replacement or a full refund.

How should I care for my handloom products?

To maintain the quality and longevity of your handloom textiles, we recommend the following: Washing: Hand wash separately in cold water using a mild detergent. Avoid harsh chemicals or bleach. Drying: Do not wring or tumble dry. Gently squeeze out excess water and air dry in the shade to prevent color fading. Ironing: Iron on a low to medium heat setting, preferably on the reverse side of the fabric.